FREQUENTLY ASKED QUESTIONS

Maintenance

What do I do if I have a problem in the building?


If you are a Love Your Block client then you are able to call us 24/7 to help. Please call us on 020 3287 0663 for immediate assistance in emergencies. If it is not an emergency you are able to email our office or fill out the webpage here. We will register your call or contact and issue a works order for the repair. You will receive an email and be able to view that an issue has been raised on your online portal, and when it has been resolved. If you are a Love Your Own Block client then your first port of call is to contact your nominated Maintenance Director of the building.




What if I have an emergency?


If you are a Love Your Block client, then you are able to call us 24/7 to help. Please call us on 020 3287 0663 for immediate assistance in emergencies. If you are a Love Your Own Block client, then your first port of call is to contact your nominated Maintenance Director of the building.





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